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If you need more decoration matching requires from Unnecessary Options, please message to us as below. Or just describe the details of your building project to us via email.

FAQs

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  • How to install and operate the machine?

    For Moulder and Multi rip saw machines,most of the machine are fully assembled in our factory, so just open the package ,remove the lubrication grease and get power connected. For DET machines, the main parts are well assembled, you might need to install some parts which are easy to install and any problem may have can contact with us for more information for installation . About operate the machine, we have operation instructions for you.If you need after service or installation and adjustment from WESTWOOD , all expenses are payable by your company , which are the ticket from China to your company,the hotel in your country , the food in your country and the Chinese translator for your language etc. all charges happen during the after service and installation & adjustment.

  • Can you give warranty of your products?

    Yes,1 year warranty since we load the machine at the factory for the spare part which is broken caused by the quality of part according to the serial no of machine you supply.After 1 year , the part is payable by the customer.

  • What is your price term and payment term?

    Price term: EXW,FOB, CNF, CIF, ect.

    Payment term: T/T, L/C,ect.

    You can choose the one which is the most convenient and cost effective for you.

  • How many days do you need for delivery?

    Some of our machines have stock, so if you order and make payment, we might deliver asap. If no stock, we might need 60-75 days for new production. But the delivery time is determined by the order you purchase. We will try our best to produce faster if your time is urgent.

  • After service

    After service:If you need after service or installation and adjustment from WESTWOOD , all expenses during the after service and installation & adjustment are payable by your company , which are the round ticket ,the hotel and the food and the Chinese translator for your language in your country etc. You need to pay staff costs to my company before we departure.